About the Program
The VAMC Lexington pharmacy processes thousands of prescriptions daily. Many of these prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone, mail or the Internet.
Services Offered
New Prescriptions
New prescriptions may be picked up from the pharmacy or mailed to the patient. If mailed, expect medications to arrive in 7-10 working days after your appointment. Patients should inform their provider if they wish to pick up medications; otherwise the prescription will be mailed. Prescriptions for antibiotics should be picked up from the pharmacy on the day written.
Refills at VAMC Lexington Pharmacy
All veterans are encouraged to refill their prescriptions by phone, mail, or Internet. Because of our prescription volume, we are unable to provide refills at the main VAMC Lexington pharmacy window.
There are three ways to request prescription refills:
1. Telephone Refill Line
An automated telephone refill line is available for all VAMC Lexington patients. Please call one of the following numbers —
- 859-281-4811 (Lexington area)
- 1-888-889-5962 (from long distance)
- After you have dialed the number, wait for the automated attendant to answer.
- Enter your entire social security number, then press the # key. Wait for an answer.
- Press 2, for pharmacy options.
- To refill a prescription press 1, then wait for an answer.
- Enter the prescription number, then press the # key. Wait for an answer.
- To refill additional prescriptions, press 1 and repeat the process.
If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time.
2. Mail Refill
Refills may be requested by mail. Send the refill request form or if you can not find the form- write your full social security number and name of medications requested on a blank sheet of paper. An address label is supplied with all prescriptions or send mail to:
Pharmacy Service (119)
Lexington VAMC
1101 Veterans Drive
Lexington, KY 40502-2236
3. Internet Refill
Prescriptions may also be refilled online using VA's MyHealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.
Drug Information
Please visit MyHealtheVet for information about any prescription you may be taking.
Hours
Outpatient Pharmacy
Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday 8:30a.m. – 4:30 p.m.
Inpatient Pharmacy (inpatient hospitalized veterans only)
Open 24 hours a day, 7 days a week, 365 days a year.
Pharmacy Administration Office
Monday - Friday 8:00 a.m. - 4:30 p.m.
Outpatient pharmacy is closed on all federal holidays.
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