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Lexington VA Medical Center



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

At the Lexington VA Medical Center, we have established a number of procedures to assist you in getting an appointment without a long delay.

  • Our goal is to provide timely care to our patients. Primary Care providers are generally able to see their established patients within 2 days.
  • We strive to see all new patients within 30 days. If you are a new patient, who has not come to the VA before, please should contact our Eligibility Office at 859.281.4948 to enroll in VA healthcare.

Scheduling Your First Appointment

After enrolling, schedule your first patient primary care appointment by calling Health Benefits/Eligibility at 859-281-4948.

Scheduling, Changing, or Cancelling Appointments

If you need to make, change, or cancel an appointment, please contact our Telephone Care Program at 859-281-4949 (local) or 1-888-824-3577 (toll free). The Telephone Care Program staff is able to schedule many appointments when you call in. If they cannot schedule or change the appointment, they will have an appropriate staff member assist you.



Scheduling, Changing, or Cancelling an Appointment

Telephone Care Program
(In Lexington)

Telephone Care Program
(Outside Lexington)